DRIVING EFFICIENCY AND THROUGHPUT IN THE GASTROINTESTINAL ENDOSCOPY SUITE Third-party service providers add consistency and SURGICAL SOLUTIONS SERVICES AT A GLANCE expertise to sterile processing through consistent and reliable staffing. Moreover, third-party service providers To help your facility improve financial/operational serve as expert resources for hospital managers and performance and physician satisfaction with leaders. As infection control efforts and hospital audit- better OR management and greater efficiency, ing increase nationwide, having a reliable service pro- Surgical Solutions’ customized programs include: vider decreases the stress experienced by managers. Case Study Insight. At Ochsner LSU Health Shreveport, Expert handling of scopes and instrumentation prior to partnering with Surgical Solutions, one out of by highly experienced team members seven technicians took turns rotating in sterile process- ing. Repetition by Surgical Solutions technicians built Our CRCST technicians are on hand for every consistency and expertise, yielding greater certainty case. They’re accountable for: of the byproduct in endoscope reprocessing. While • Pre-, intra-, and post-procedure technical performing a routine audit of endoscopes, an on-site support Surgical Solutions representative noted poorly legible • SPD, decontamination, prep and pack sterile processing documentation. Through collabora- tion among Branim, the Surgical Solutions technicians, and an on-site representative, a sterile processing audit procedure and reporting system was created. Repair maintenance management As a result, data from the audit was reported to the infection control director on a monthly basis. A collab- Surgical Solutions assumes the logistical pro- orative relationship was formed where both OSHU and cess and cost of: Surgical Solutions work hand in hand to demonstrate • Instrument and scope repairs and dispos- compliance with all infection control standards for the ables for lap aroscopic procedures (e.g, endoscopy suite. trocars, cannulas, etc.) • Maintaining your contractual requirements “This audit initiative was not the result of a failed review for rebates through trace sales reporting or an attempt to meet new compliance standards,” explains Rapp. “It was the result of having contract experts embedded in the day-to-day operations who Access to capital proactively worked with the hospital staff to identify an unmet need and then utilized their resources and • Deliver the instrumentation and equipment experience to create and implement a solution that was to support all scope procedures in the OR valuable for both parties.” and endo suites Specialization for providers leads to efficient and • Acquire physician-preferred disposables and improved patient outcomes. “The same can be said for equipment technicians whose core responsibility is to sterilize and All services and products by Surgical Solutions process endoscopes,” adds Rapp. “Their expertise lends are charged on a price-per-case basis, trans- itself to identifying inefficiencies and gaps in the system, forming your fixed costs into variable costs. and they are dedicated to helping hospital managers perform well as it directly reflects on their organization.” Click here for a free on-site assessment to see how efficient your facility can really be. 7